What is your return policy?
If The Gift Basket Place has committed an error or a gift is damaged The Gift Basket Place will retrieve the gift and refund it in full or re-ship it. But, again we must be able to retrieve the damaged gift to offer a refund of any kind. No additional discounts will be offered if the gift can not be retrieved. The gift must be unopened and in its original condition. We do reserve the right to make substitutions and do find the need too at various times throughout the year. Also, not all packaging may look identical to the products photographed as packaging colors and shapes change quite frequently. With this in mind please be aware that a substitution or variance in flavor, color or packaging does not justify an item being returned at our expense or a discount of any kind. If for any reason other than damages or errors on the part of The Gift Basket Place, a customer wants to return a gift they may do so at their own expense plus an additional 20% restocking fee.
How do I know when my order has shipped?
Our online order system will automatically send you an order confirmation along with a tracking number when your order ships
Why should I place my order with THE GIFT BASKET PLACE.com?
THE GIFT BASKET PLACE,com is a family owned company, has been dedicated to providing exceptional gourmet gifts for three generations.
To make sure that our commitment to excellence is continuously met and upheld, our gifts are produced daily in one facility and handmade with only the finest gourmet foods. Rest assured that your gifts will be personally attended to by our dedicated gift specialists, who are committed to making the gifting process as simple as possible for you and are available to answer any questions, offer suggestions or help tailor a custom gift.
There is nothing more important to us than our customers’ happiness and we will do everything we can to make your experience with our company one of complete satisfaction.
How much room do I have for a card message?
Your complimentary card message can be up to 180 characters in length or personalize your card message with up to 800 characters for an additional fee.
Ask your Corporate Gift Specialist about including your corporate logo, in full color on the greeting card!